SPINGO RIDE TECHNOLOGIES PVT LTD ("Feetrack", "we", "us" or "our") respects your privacy. This policy describes how we collect, use, disclose and protect information when you visit our website or use Feetrack services for rental, PG, hostel, co-living and related business operations.

Information we collect

• Contact and account information: name, phone number, email address, business or property details, and account preferences that you provide.
• Service information: property, room, booking, rent, payment-status, complaint, attendance and related records entered into Feetrack by you or your organization. These records may include information about tenants, residents, employees or other individuals.
• Communications: enquiries, support requests, feedback and information you provide when contacting us.
• Technical and usage information: information such as browser and device details, log data and interactions with our website or service that help us operate, secure and improve Feetrack.
• Transaction information: subscription and payment status and relevant transaction references. Payments may be handled by third-party payment providers; do not send us full card details, passwords or authentication codes.

How we use information

We use information to provide and maintain Feetrack; create and administer accounts; process subscriptions and requests; provide support; send service-related communications; secure the service and prevent misuse; troubleshoot and improve features; and comply with legal obligations or protect our rights.

Information managed by your organization

If you use Feetrack through a property owner, employer or other organization, that organization may control the account and records it enters. The organization is responsible for determining how those records are used and for providing any required notices or obtaining any necessary permissions. Please direct requests concerning organization-managed records to that organization; we will assist it as appropriate.

How information may be shared

We may share information with service providers that help us host, maintain, secure or support Feetrack, and with payment providers where needed to process a transaction. These providers may process information to provide services to us. We may also disclose information when required by law, to respond to valid legal requests, to protect people or the service, or in connection with a business reorganization or transfer. We do not sell personal information.

Retention and security

We retain information for as long as reasonably needed to provide the service, fulfill the purposes described in this policy, meet legal or accounting requirements, resolve disputes and enforce agreements. Retention of records entered by an organization may depend on that organization's instructions. We use reasonable safeguards to protect information, but no method of transmission or storage is completely secure.

Your choices and privacy requests

You may contact us to request access to, correction of or deletion of information associated with your account, or to raise a privacy concern. We may need to verify your identity. For information controlled by an organization, we may refer your request to that organization. We will handle requests in accordance with applicable law.

Cookies and third-party links

Our website may use cookies or similar technologies for essential operation, remembering preferences and understanding website usage. You can manage cookies through your browser settings, although disabling them may affect some features. Links to third-party websites or services are governed by their own privacy policies.

Children's privacy

Feetrack is intended for businesses and their authorized users, not for children to use independently. If you believe a child has provided personal information to us directly, please contact us so we can review the request and take appropriate action.

Changes to this policy

We may update this policy when our services or legal obligations change. We will post the updated version on this page and revise the "Last updated" date. Continued use of Feetrack after an update is subject to the updated policy, as permitted by law.

Contact us

For privacy questions or requests, contact:

SPINGO RIDE TECHNOLOGIES PVT LTD
Plot No-1367/3053, Khata No-644/1188, Meherpalli, Laxmisagar (Khorda), Khorda, Bhubaneswar, Orissa, India, 751006
Phone: 7619439990
Email: visitus@feetrack.in