This policy applies to Feetrack subscription fees paid to SPINGO RIDE TECHNOLOGIES PVT LTD.

Subscription fees

Once a subscription has been activated, subscription fees are non-refundable. This includes unused time, partial billing periods, plan changes or cancellation before the end of the paid term. Canceling prevents renewal but does not refund charges for the current paid term. See our Cancellation Policy for details.

Payment or activation problems

If you believe you were charged more than once, were charged but did not receive access, or see another payment error, contact us promptly at visitus@feetrack.in or 7619439990. Include the account details, transaction reference and date; do not send full card numbers, passwords or payment authentication codes. We will review the transaction and, where an error is confirmed, work with the relevant payment provider to correct it or arrange any eligible reversal.

Payment-provider processing

Payment transactions may be processed by third-party payment providers or banks. Any approved reversal is subject to their processes and timelines. Contact your bank or payment provider if a confirmed reversal has not appeared within the timeframe they provide.

Contact

For questions about a charge or this policy, contact SPINGO RIDE TECHNOLOGIES PVT LTD at visitus@feetrack.in or 7619439990.